Position Title: Front Office Coordinator
Department: Agency Wide
Reports to: Assistant Director
The Front Office Coordinator (FOC) coordinates the flow of participants through the agency. As the initial point of program contact, the FOC triages the participants to the appropriate services and case managers.
Respond Now is located in Chicago Heights and is central in providing health, hunger, and housing services to the 22 communities served. Programs include Food Pantry, SNAP Outreach, Supportive Housing, Housing Counseling, Homelessness Prevention, Coordinated Entry, HUB Services, Prescription Medication, and a variety of other supportive services. The Front Office Coordinator position is key in connecting participants to the appropriate services.
Principle Duties and Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Please email cover letter, resume and three references to firstname.lastname@example.org